AI Assistant

AI Chatbot Identity, Persona & Tone Customization

Customize the voice and behavior of your AI assistant: configure bot identity, custom system prompts, tone presets, language modes, and auto-response rules.

Overview of AI Persona Configuration

Navigate to Dashboard -> Settings -> Site Settings -> AI Assistant (`/dashboard/settings/site/:id/ai`) to configure your assistant's name, greeting message, tone of voice, language preferences, and system prompt instructions.

Configurable AI Persona Fields

The table below details all persona and behavioral configuration fields:

Tone Preset Guidelines

Select the tone that best matches your brand identity:

Professional: Courteous, informative, objective, and structured. Best for legal, medical, and corporate consulting.
Casual: Friendly, warm, and approachable. Ideal for lifestyle apparel, retail, and beauty brands.
Playful: Enthusiastic, cheerful, and light-hearted. Perfect for entertainment, youth, and creative studios.
Urgent: Direct, concise, and focused on rapid issue resolution. Best for roadside assistance and urgent repairs.